Elite Program
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Elite Program

LifeMiles Elite program has been designed to reward your loyalty and preference. Here is a description of the benefits you receive when flying with Avianca and AeroGal per elite status and the requirements that you need to achieve or maintain it.

In addition to these benefits, our LifeMiles Diamond Elite members enjoy exclusive privileges.

In the table below you will find the benefits to which you are entitled to as a LifeMiles Elite member, your status in Star Alliance and the benefits you will receive when flying on any airline of the alliance:

   
Silver
Gold
Diamond
Star Alliance Recognition Star Alliance
Silver
Star Alliance
Gold
Star Alliance
Gold
Qualifying miles flown on Avianca, Aerogal and/or Star Alliance airline partners in a calendar year, between January 1st and December 31st 22,000 40,000 75,000
Qualifying segments flown on Avianca, Aerogal and/or Star Alliance airline partners in a calendar year, between January 1st and December 31st 25 45 85
Minimum mileage flown with Avianca and/or AeroGal to qualify for Elite Status 5,000 10,000 15,000
Rollover Miles - - Until 22,000
Rollover Segments - - Until 25

When you fly with Avianca

     
Unlimited upgrades1 48 hours 72 hours 120 hours
Four LifeMiles Upgrade Certificates per year - - Yes
Access to Avianca VIP Lounges Yes Yes, with one guest Yes, with one guest
Access to exclusive VIP lounges - - Yes, with one guest
Access to third party contracted VIP lounges - Yes, with one guest Yes, with one guest
LifeMiles Elite Bonus 25% 100% 100%
Priority Airport Check-in Yes Yes Yes
Priority Boarding Yes Yes Yes
Priority Baggage Handling Yes Yes Yes
Extra checked baggage - 1 piece of
44 Lb / 20 Kg
1 piece of
44 Lb / 20 Kg
Extra hand baggage2 - 1 piece of
22 Lb / 10 Kg
1 piece of
22 Lb / 10 Kg
Access to Elite call center assistance desk Yes Yes Yes
Advanced notice of LifeMiles promotions Yes Yes Yes
LifeMiles redemption fee waiver3 - - Yes

When you fly with Star Alliance Airlines

     
Priority Airport Check-in - Yes Yes
Access to Star Alliance Airport Lounges - Yes, with one guest Yes, with one guest
Extra Baggage Allowance - Yes Yes
Priority Boarding - Yes Yes
Priority Baggage Handling - Yes Yes
Priority Reservations Waitlisting Yes Yes Yes
Priority Airport Standby Yes Yes Yes

When you fly with Aerogal

     
Courtesy Upgrades for the LifeMiles member and one guest4 Yes Yes Yes
Four LifeMiles Upgrade Certificates per year - - Yes
Access to AeroGal VIP lounges Yes Yes, with one guest Yes, with one guest
Access to third party contracted VIP Lounges - Yes, with one guest Yes, with one guest
LifeMiles Elite Bonus 25% 100% 100%
Priority Airport Check-in5 Yes Yes Yes
Priority Boarding Yes Yes Yes
Priority Baggage Handling Yes Yes Yes
Allowed Baggage 2 pieces of
66 Lb / 30 Kg
Combined Weight
2 pieces of
66 Lb / 30 Kg
Combined Weight
2 pieces of
66 Lb / 30 Kg
Combined Weight
Hand Baggage allowed 1 piece of
22 Lb/10 Kg
1 piece of
22 Lb/10 Kg
1 piece of 22
Lb/10 Kg
Acces to Elite call center assistance desk Yes Yes Yes
Advances notice of LifeMiles promotions Yes Yes Yes
LifeMiles redemption fee waiver2 - - Yes

1 Complimentary space available upgrades (excluding codeshare flights, routes to and from Europe and promo fares in domestic routes), administrated via an automated process that begins assigning upgrades according to the times listed above. For domestic flights in Colombia, applies 48 hours before the flight and is awarded according to the memeber’s Elite status
2 Excludes flights to /from United States; the regulations may vary by country and may be changed by the authority of each country at any time without notice.
3 For any member, no fees apply when using LifeMiles.com
4 Depend on the space available when the flight is closed, administrated at the Airport.
5 Except for Islas Galapagos


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