Avianca
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Avianca

  • Country: Colombia
  • Main hubs: Main hubs: Bogota, Lima and El Salvador.
  • Main destinations: Flights within Colombia, Ecuador and Peru, International flights to North, South, Central America, the Caribbean and Europe.  
  • More information avianca.com or www.staralliance.com


Earn Miles

Earn LifeMiles on all the flights operated by Aerovias del Continente Americano, S.A. Avianca, Taca International Airlines, S.A. (TACA), Líneas Aéreas Costarricenses, S.A. (LACSA), Trans American Airlines, S.A. d/b/a Taca Perú (TACA PERU) that are eligible for accrual; always provide your LifeMiles frequent flyer number when you make a reservation on Avianca or during Check-In at the airport. If you did not include your number when making the reservation, you can also make it up to 24 hours before your flight departure.

The miles you earn on Avianca flights qualify to your Elite status in LifeMiles. In this table you can verify the miles you will earn and receive to qualify according to the Cabin and Class of the ticket that you bought.

Table for international flights, including Europe

Cabin
Applicable Classes
% of miles to accumulate1
Minimum Miles2
Qualifying Miles for Elite Status3
Qualifying Flights/Segments for Elite Status4
Business Class C, J
200%
500
200%
2
D
150%
500
150%
2
Economy Class H, M, B, Y
150%
500
150%
2
E, A, V, Q
125%
500
125%
2
P, O, L, K
100%
500
100%
1
U, T, S, W, Z
50%
500
50%
1

Table for flights within Peru

Cabin
Applicable Classes
% of miles to accumulate1
Minimum Miles2
Qualifying Miles for Elite Status3
Qualifying Flights/Segments for Elite Status4
Business Class C, J
200%
500
200%
2
D
150%
500
150%
2
Economy Class H, M, B, Y, E, A, V, Q
150%
500
150%
2
P, O, L, K
100%
500
100%
1
U, T, S, W, Z
50%
500
50%
1

Table for flights within Colombia (applies for airline tickets purchased before March 11th, 2014)

Cabin
Applicable Classes
% of miles to accumulate1
Minimum Miles2
Qualifying Miles for Elite Status3
Qualifying Flights/Segments for Elite Status4
Business Class C, J
250%
500
250%
2
D
175%
500
175%
1
Economy Class E, A, V, Q, H, M, B, Y
200%
500
200%
1
P, O, L, K, G
150%
500
150%
1
U, T, S, W, Z
100%
500
100%
0

Table for flights within Colombia (applies for airline tickets purchased after March 11th, 2014)

Cabin
Applicable Classes
% of miles to accumulate1
Minimum Miles2
Qualifying Miles for Elite Status3
Qualifying Flights/Segments for Elite Status4
Business Class C
200%
500
200%
3
D, J
150%
500
150%
2
Economy Class E, A, V, Q, H, M, B, Y
150%
500
150%
2
P, O, L, K
125%
500
125%
1
S, W, Z
100%
500
100%
1
U, T
25%
500
25%
0

Table for flights within Central America5 (applies for airline tickets purchased before May 16th, 2014)

Cabin
Applicable Classes
% of miles to accumulate1
Minimum Miles2
Qualifying Miles for Elite Status3
Qualifying Flights/Segments for Elite Status4
Business Class C, J
200%
500
200%
2
D
150%
500
150%
2
Economy Class H, M, B, Y
150%
500
150%
2
E, A, V, Q
125%
500
125%
2
P, O, L, K
100%
500
100%
1
U, T, S, W, Z
50%
500
50%
1

Table for flights within Central America5 (applies for airline tickets purchased after and including May 16th, 2014)

Cabin
Applicable Classes
% of miles to accumulate1
Minimum Miles2
Qualifying Miles for Elite Status3
Qualifying Flights/Segments for Elite Status4
Business Class
C
200%
500
200%
2
D, J
150%
500
150%
2
Economy Class
H, M, B, Y
150%
500
150%
2
E, A, V, Q,
125%
500
125%
2
P, O, L, K
100%
500
100%
1
S, W, Z
50%
500
50%
1
U, T
25%
500
25%
0

Table for flights within Ecuador (applies for airline tickets purchased before June 1st, 2014)

Cabin
Applicable Classes
% of miles to accumulate1
Minimum Miles2
Qualifying Miles for Elite Status3
Qualifying Flights/Segments for Elite Status4
Economy Class
Y, B, M, H
125%
375
125%
1
Q, V, A, E
100%
375
100%
1
G, K, L, O, P
100%
375
100%
1
W, S, T, U
25%
375
25%
1

Table for flights within Ecuador (applies for airline tickets purchased after June 1st, 2014)

Cabin
Applicable Classes
% of miles to accumulate1
Minimum Miles2
Qualifying Miles for Elite Status3
Qualifying Flights/Segments for Elite Status4
Economy Class
C
200%
375
200%
3
D, J
150%
375
150%
2
E, A, V, Q, H, M, B, Y
125%
375
125%
2
P, O, L, K
100%
375
100%
1
S,W,Z
50%
375
50%
1
U, T
25%
375
25%
0


1. The percentage by which the real flown miles are multiplied by to calculate the total accumulated miles.
2. The minimum number of miles that will be accumulated and applies to all LifeMiles members.
3. The number of qualifying miles to upgrade or maintain the LifeMiles Elite status: The percentage by which flown miles are multiplied to calculate the qualifying miles that correspond to the purchased fare.
4. Qualifying Flights/Segments based on the purchased fare that will help you upgrade or maintain the LifeMiles Elite status.
5. Central American countries include: Belize, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama.


General accumulation terms and conditions

  • Miles may be accrued since the beginning of the membership, when the member has their LifeMiles account number.
  • The number of miles accrued depends on the valid conditions of accumulation of the program at the moment of using the services.
  • To ensure the mileage accrual for any applicable transaction, the member must present their LifeMiles number when booking on Avianca.
  • The member must keep the flight documents until miles are accumulated in their account.
  • Members will be able to track the accumulation of miles in their accounts through the account statements sent monthly to their email address if this was provided or through LifeMiles.com. It is responsibility of the member to ensure that the miles earned are accrued correctly into their account, for which Avianca may request supporting documents, which may include boarding pass, invoices and other.
  • Any complaint about the LifeMiles statement must be reported within twelve (12) months following the transaction. No claims will be received after this period of time. The request for accrual of miles not registered in the member's account, can be made through the Call Center or visiting an information center.
  • You can request mileage credit for past transactions that meet the requirements, up to twelve (12) months after the date of transaction according to the terms and conditions herein, submitting supporting documentation required. LifeMiles reserves the right to verify all documentation submitted for extemporaneous accreditation.

Enjoy your Miles

You may use your LifeMiles to redeem airline tickets or for upgrades to Business Class on the eligible flights operated by Avianca.

Redeemed tickets: You can use your miles to redeem roundtrip, one way or Multi-city tickets:

When you redeem you tickets with Avianca, you have the option to choose between 5 redemption products: two in Business Cabin and three in Economy Cabin, including the product “All seats” where you can find any seat, at any moment; and the product “Seat Sale” where you will find tickets using less miles. Terms and conditions apply according to each product.

General terms and conditions for redemption tickets:

  • Applicable flights for redemption tickets are those operated by Avianca.
  • Avianca may change the routes and/or flights available for redemption without prior notice.
  • LifeMiles Terms and conditions apply and may change without prior notice.

Business or First Class upgrades: You can use your LifeMiles to redeem Upgrades to Business Class in flights operated by Avianca.

  • Find out here how many miles you need to request an Upgrade with Avianca
  • Redeem your LifeMiles for Upgrades to Business Class in Avianca flights by contacting our Call Center.

General terms and conditions for Upgrades to Business or Fist Class

  • In international routes operated by Avianca, all fares are eligible for upgrade redemption.
  • In domestic flights within Colombia operated by Avianca, all fare are eligible for upgrade redemption except for the Promo and Super Promo fare.
  • Upgrades are subject to availability in Class I
  • Eligible Avianca flights for upgrade redemption are those operated and sold by Avianca.
  • Avianca reserves the right to change the amount of miles required, routes and flights available for upgrades to Business Class without prior notice.
  • Upgrade redemption for LifeMiles members is available through Information Centers and Call Center.
  • LifeMiles terms and conditions apply, subject to changes without prior notice.

Earn Tip:

Earn LifeMiles flying to more than 1,300 destinations around the world with Avianca, Star Alliance member  airlines and partner airlines.

Stay at some of the world’s largest and most prestigious hotel chains and earn LifeMiles.

With LifeMiles co-branded credit and cebit cards, all your purchases automatically turn into LifeMiles. Discover them!

Discover all the partners we have for earning LifeMiles by entering the Earn Center and choosing your country of residence.

Did you know you can convert the points you’ve earned with our financial and commercial partners into LifeMiles?

Remember that aside from flying, there are many ways to Earn LifeMiles. Discover our wide partner network and the different ways you have for earning miles.

Remember to always provide your LifeMiles number when flying with Avianca, Star Alliance member airlines, partner airlines and commercial partners so you can earn LifeMiles.

Enjoy your miles to travel with Avianca, Star Alliance member airlines and other partner airlines.

Start to live your miles, you have more than 1,300 destinations around the world and a growing partner network..

Need to buy a birthday gift or feel like treating yourself to something new? Why not visit our LifeMiles Catalog and use your miles for perfumes, electronics, household appliances, and more.

You can enjoy your miles at more than 100.000 hotels from the most prestigious chains in the world with "Hotels Around the World" and "LifeMiles Hillton HHonors™ Hotel Rewards".

Learn more about how you can maximize your miles, and your enjoyment of them! Click here to walk through our unique LifeMiles Optimizer!

To use fewer miles when you use to travel with Avianca or Star Alliance member airlines, book your trip as far in advance as possible.

In 2013 LifeMiles received an award! Thanks to your vote we can win again at the Freddie Awards. Vote at www.freddieawards.com

If you don't have enough miles for the reward you want, you can either purchase miles or pay for a portion of the reward with money. Find out more!

As an Elite member, you receive information about promotions before we tell anyone else about them. We can only contact you if your email information is correct though. Click here to check or update your email address.

If you don't have your LifeMiles membership card, you can print a copy online so you never miss the opportunity to earn miles when visiting one of our partners. Click here for more info.

Loyalty programs can be hard to understand, and even harder to compare to each other. To quickly see how LifeMiles compares to various other programs, see our Program Comparison Tool.