Account Security Tips

Account Security Tips

  • Do not open e-mails which sender is unknown, erase and avoid opening them. Check that the emails you receive come from our domains:,, and Add these accounts to the authorized domains of your email account
  • If you doubt of a link sent by email, place your mouse over the link to check the address you will be redirected. If you think the link is suspicious, write the web address directly in your browser to check where it takes you. Always verify that the webpage domains are from
  • Be sure when you access, the website is secure. To validate this look for the lock icon and check that the address starts with https on the address bar
  • LifeMiles will never ask by email any personal information like: Username, PIN, Password or credit card numbers. We highly recommend to never share this information with strangers
  • Avoid using public Wi-Fi connections. Don´t make transactions or transmit sensible data such as bank transactions, purchases, etc., unless you are sure that the connection is secure
  • Create a secure password for you account with at least 8 characters with an alphanumeric combination
  • Constantly change your secret passwords and make sure you do not use the same password in different electronic sources (mails, Banks, LifeMiles, Social Networks, etc)
  • Do not use passwords that can be easily identified like your house number, date of birth, telephones, or your identification number
  • Check periodically your LifeMiles account movements. For every miles redemption or profile update you make, a confirmation email will be sent to the email address registered on your LifeMiles account. Make sure you keep your profile updated on
  • Make sure your computer has an updated version of anti-virus software

Earn Tip:

Earn LifeMiles flying to more than 1,300 destinations around the world with Avianca, Star Alliance member  airlines and partner airlines.

Make sure you follow our security tips, which will help you protect your LifeMiles account from frauds.

Remember that aside from flying, there are many ways to Earn LifeMiles. Discover our wide partner network and the different ways you have for earning miles.

Did you know you can convert the points you've earned with our financial and commercial partners into LifeMiles?

With LifeMiles co-branded credit and cebit cards, all your purchases automatically turn into LifeMiles. Discover them!

Discover all the partners we have for earning LifeMiles by entering the Earn Center and choosing your country of residence.

Stay at some of the world's largest and most prestigious hotel chains and earn LifeMiles.

Start to live your miles, you have more than 1,300 destinations around the world and a growing partner network.

Need to buy a birthday gift or feel like treating yourself to something new? Why not visit our LifeMiles Catalog and use your miles for perfumes, electronics, household appliances, and more.

You can enjoy your miles at more than 100.000 hotels from the most prestigious chains in the world with "Hotels Around the World" and "LifeMiles Hillton HHonors™ Hotel Rewards".

Learn more about how you can maximize your miles, and your enjoyment of them! Click here to walk through our unique LifeMiles Optimizer!

Enjoy your miles to travel with Avianca, Star Alliance member airlines and other partner airlines.

To use fewer miles when you use to travel with Avianca or Star Alliance member airlines, book your trip as far in advance as possible.

If you don't have enough miles for the reward you want, you can either purchase miles or pay for a portion of the reward with money. Find out more!

As an Elite member, you receive information about promotions before we tell anyone else about them. We can only contact you if your email information is correct though. Click here to check or update your email address.

If you don't have your LifeMiles membership card, you can print a copy online so you never miss the opportunity to earn miles when visiting one of our partners. Click here for more info.

Loyalty programs can be hard to understand, and even harder to compare to each other. To quickly see how LifeMiles compares to various other programs, see our Program Comparison Tool.

Remember to always provide your LifeMiles number when flying with Avianca, Star Alliance member airlines, partner airlines and commercial partners so you can earn LifeMiles.