You can request the credit of your miles flown with Avianca up to 12 months following the flight date, for this, you have to present all the required documentation. In addition, the miles flown with our air partners can be credited according to the frequent flyer agreement with each airline.

To have your miles credited, please contact our Call Centers or visit Avianca’s Information Centers. You must have with you: the ticket number, date of flight, boarding pass and frequent flyer number. Other information may be request if needed.

Retroactive credit for flights in affiliated or participant Airlines is not permitted, or for any kind of transaction with the affiliated or participant businesses or entities carried before the member enrolled the program.

LifeMiles Team.