Upgrades to Business Class
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Upgrades to Business Class


Upgrades with Miles in Avianca

In LifeMiles you can redeem miles for upgrades to Business Class in all flights operated by Avianca. To enjoy your Upgrades with Miles, you must keep this in mind...

In LifeMiles you can redeem miles for upgrades to Business Class in all flights operated by Avianca. To enjoy your Upgrades with Miles, you must keep this in mind:

  • Only valid in flights operated by Avianca.
  • Apply for all members, regardless of their level.
  • For international and transatlantic flights except from London to Bogota, the upgrades can be granted to all valid commercial fares and when redeeming a ticket in the All Seats product.
  • For domestic flights in Colombia upgrades can be granted in all fares except Super Promo and Promo fares. For domestic flights in Ecuador and flights within Central America upgrades can be granted in all fares except Super Promo fares. For domestic flights in Peru all fares apply except Promo fares.
  • People that you choose can also enjoy upgrades with your miles. For this to happen, the person who makes the transaction must be the owner of the miles.
  • You can redeem upgrades after the ticket has been issued only through Avianca´s Call Center,except from London to Bogota.
  • The upgrade can be granted only when there is availability in Business Class (Class I).
  • Additional terms and conditions apply.

In the following table, you can learn how many miles are required per route to obtain your upgrade.

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Upgrades in Star Alliance Airlines

Now you can enjoy your LifeMiles to upgrade from Economy Class to Business Class or from Business Class to First Class in some flights of Star Alliance member airlines. To request an upgrade please consider the following...

Now you can enjoy your LifeMiles to upgrade from Economy Class to Business Class or from Business Class to First Class in some flights of Star Alliance member airlines. To request an upgrade please consider the following:

  • Valid only on flights operated by Star Alliance member airlines that allow redeemable upgrades.
  • Codeshare flights are not eligible for upgrades.
  • Apply for all members, regardless of their level.
  • Your ticket must have been purchased in Y or B class to be able to receive an upgrade to Business Class; or in C or D class to upgrade to First Class. Some airlines allow upgrades from other classes, learn here more information.
  • Your reservation must contain maximum 4 passengers.
  • You will receive an immediate confirmation if your upgrade was processed successfully or not at the moment of request.
  • Additional terms and conditions apply.

Request your upgrade in participating Star Alliance member airlines.

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e-Coupons LifeMiles

Your LifeMiles allow you to travel better: use them for upgrades when traveling with Avianca. Here is what you need to know...

Your LifeMiles allow you to travel better: use them for upgrades when traveling with Avianca. Here is what you need to know:

  • Only valid in flights operated by Avianca.
  • When booking your ticket, please provide your LifeMiles number and make sure to purchase it in any fare eligible for upgrades with e-Coupons in economy class.
  • Active your e-Coupons 48 hours prior to the flight, click here. We recommend to select “Always apply to an upgrade” in “Your Information and Preferences” at LifeMiles.com, so that you don´t have to active your e-Coupons every time you travel.
  • When the upgrade is granted, you will receive an email confirmation between 48 and 24 hours prior your flight departure.
  • Your reservation may only contain 2 passengers.
  • The upgrade may be granted when there exists availability in the class for upgrades in Economy Cabin. (Class I)
  • Verify the amount of e-Coupons that you need to travel in Business Class by clicking here.
  • Consult the amount of e-Coupons you have.
  • Additional terms and conditions apply.

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LifeMiles Upgrade Certificates

You can enjoy exclusive benefits as a Diamond Elite LifeMiles member. Now you have available four LifeMiles Upgrade Certificates to Business Class. To enjoy your LifeMiles...

You can enjoy exclusive benefits as a Diamond Elite LifeMiles member. Now you have available four LifeMiles Upgrade Certificates to Business Class. To enjoy your LifeMiles Upgrade Certificates, please keep this in mind:

  • Only valid for Avianca flights.
  • Every time you achieve or renew your Diamond status, you will earn four LifeMiles Upgrade Certificates.
  • They do not have expiration date, as long as you keep your Diamond Elite status.
  • People you choose can also enjoy this benefit, in order to do so, the transaction must be done by certificate’ owner, the Diamond member.
  • These LifeMiles Upgrade Certificates will be available after the ticket has been issued only through Avianca’s Call Center, except from London to Bogota.
  • For domestic flights in Colombia upgrades can be granted in all fares except Super Promo and Promo fares. For domestic flights in Ecuador and flights within Central America upgrades can be granted in all fares except Super Promo fares. For domestic flights in Peru all fares apply except Promo fares.
  • For international and transatlantic flights except from London to Bogota, the upgrades can be granted to all valid commercial fares and when redeeming a ticket in the All Seats product.
  • The upgrade can be granted as long as there are available  seats  in business class.
  • Additional terms and conditions apply.

Terms and conditions

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Automated and courtesy upgrades

LifeMiles Elite members receive unlimited courtesy upgrades to Business Class when travelling with Avianca. To enjoy this benefit, it´s important to keep in mind...

LifeMiles Elite members receive unlimited courtesy upgrades to Business Class when travelling with Avianca. To enjoy this benefit, it´s important to keep in mind:

  • Only valid for flights operated by Avianca.
  • All LifeMiles Elite members are eligible.
  • The frequent flyer number must be included in the reservation from the moment of purchase through any channel.
  • The reservation must include a maximum of 2 persons.
  • For international, the upgrades can be granted to all valid commercial fares and when redeeming a ticket in the All Seats product.
  • For domestic flights in Colombia and Ecuador upgrades may be granted to all fares except Super Promo and Promo fare families. For domestic flights within Central America all fares apply except Super Promo family. For domestic flights in Peru all fares apply except Promo family.
  • The upgrade is subject to availability of the upgrade class in Business (Class I).
  • Additional terms and conditions apply.

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Last minute upgrades at the Airport

If a LifeMiles Elite member didn´t receive an upgrade from the automated process prior to check-in, there´s the possibility to receive an upgrade at the airport, subject to several factors, including...

If a LifeMiles Elite member didn´t receive an upgrade from the automated process prior to check-in, there´s the possibility to receive an upgrade at the airport, subject to several factors, including the availability of the upgrade Class (Class I), to the LifeMiles Elite level and purchased class, among others.

  • Only valid for flights operated by Avianca.
  • Apply for all LifeMiles Elite members who didn´t receive the upgrade from the automated process.
  • The frequent flyer number must be included in the reservation from the moment of purchase, through any channel.
  • The reservation must contain a maximum of 2 passengers.
  • The upgrade will be granted if there are available seats in Business Class when the flight is closed.
  • Additional terms and conditions apply.

Terms and conditions

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